Sales points
Let's get you going
We all need a little help once in a while. If you find yourself in need of assistance with your Copenhagen Card please go to the Copenhagen Visitor Service in central Copenhagen. The Visitor Center can help with almost any issue. If you need assistance upon arrival to Copenhagen you can also get help on how to buy your card from the Airport.
On the map below you can see all our points of sale. You can buy your digital Copenhagen Card from each of these sales points.

Copenhagen Visitor Service
The Copenhagen Tourist Service is ready to help Mon - Friday between 09:00 - 16:00 and Saturday and Sunday 09:00-15:00. Here you can get help to download the app, redeem your card and card activation. You can see all opening times here.
You can find the visitor service here:
Copenhagen Visitor Service
Vesterbrogade 4B
1620 Copenhagen V
The tourist information is located right across the street from Tivoli Gardens.
Get your digital card in the Airport
You can buy a digital Copenhagen Card from the Airport Service Desk every day between 06:00 and 22:30. You'll find the Airport Service in T3 right after you pass through customs.
The Airport information can help you buy a card, redeem and activate you card.

Copenhagen Airport Service Information (Terminal 3)
Terminal 3, Copenhagen Airport, 2770 Kastrup
Tours and Tickets - Copenhagen
Copenhagen Central Station, Bernstoffsgade 16, 1577 København
F.A.Q.
Please check whether you have already redeemed your card(s). Please go to “My cards” or push the green QR logo, after which you will see your Copenhagen Card.
Otherwise please don't hesitate to contact us.