Collection and shipping

When you buy a Copenhagen Card online, you can decide to get the card digitally on your smartphone or order a physical card, which you can either pick up upon arrival in Copenhagen or have sent to your home address.

Collect your Copenhagen Card in Copenhagen

Order your Copenhagen Card today to receive a voucher directly in your e-mail inbox. It is quick and easy to redeem your card upon presentation of your voucher at one of the four redemption locations:

Copenhagen Airport Service Information (Terminal 3)

Opening hours
Monday - sunday
06:00 - 22:30

Terminal 3, Copenhagen Airport
2770Kastrup
Denmark

Airport Map - Copenhagen Card
55.628801683858, 12.648484921083

Copenhagen Visitor Service

Vesterbrogade 4B,
1620København V
Denmark

Opening hours
January - May
June
July - August
September
October - December
Dec. 24 and 25
Jan. 1
April 18
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
9:00 - 16:00
10:00 - 15:00
9:00 - 16:00
10:00 - 16:00
09:00 - 18:00
09:00 - 16:00
9:00 - 16:00
10:00 - 16:00
09:00 - 16:00
10:00 - 15:00
Closed
Closed
Closed
55.6748752, 12.5644312

Tours and Tickets - Copenhagen Central Station

Copenhagen Central Station, Bernstoffsgade 16,
1577København
Denmark

Opening Hours
Monday - Sunday
09:00 - 16:00
55.673196048361, 12.56550273858

Tivoli Box Office

Vesterbrogade 3,
1620Copenhagen
Denmark

Opening hours
Nov 19 - Jan 2
Jan 3 - Apr 22
Apr 23 - Sep 26
Sep 27 - Oct 13
Oct 14 - Nov 18
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
Mon - Fri
Sat - Sun
10:00 - 20:00
10:00 - 20:00
10:00-18:00
Closed
10:00 - 20:00
10:00 - 20:00
10:00-18:00
Closed
10:00 - 20:00
10:00 - 20:00
55.674772830213, 12.565864752978
brev

Shipping

You can choose to have your Copenhagen Card shipped to your home address. If you do so, please note that you must ensure to allow enough time between placing the order and your planned departure to Copenhagen as delivery can take up to 6 weeks. Postage costs 8 euros, and the delivery cost will be added on top of your final price. The card will be sent to your address together with a guidebook.

You can also order your card on the day of your arrival. Then simply choose to pick up your Copenhagen Card in Copenhagen at one of our four redemption locations.

Salespoints

If you would rather wait to buy your Copenhagen Card until you have arrived in Copenhagen, there are plenty of physical salespoints located in the capital region. If you have pre-ordered your card online and chosen to pick it up in Copenhagen, you can redeem the voucher at the above locations.

Copenhagen Card

Any questions?

Q:
If I order online, how do I receive my Copenhagen Card?
A:

You can easily preorder both digital and physical cards online.

  • You can redeem the digital cards in our app, CPH Card, by entering your order reference and email.
  • If you have chosen a physical card, you will have a voucher sent to you for redemption. For example, you can redeem your voucher at Copenhagen Airport and start using your cards right away to get to the city centre. Check out Collect & Ship for more information. 
Q:
I haven’t received my order confirmation and voucher?
A:

Please write an email to copenhagencard@woco.dk, and we will resend your order confirmation. 

Q:
Where can I collect my Copenhagen Card with my voucher?
A:

You can redeem your voucher at four different locations:

  • Copenhagen Airport, Service information, terminal 3 (arrival hall)
  • Copenhagen Visitor Service, Vesterbrogade 4b
  • Tivoli Box Office, Vesterbrogade 3
  • Tours and Tickets, Copenhagen Central Station

You can find their addesses and opening hours here. 
 

Q:
Can I collect an order if my name is not on the voucher?
A:

Yes, you can. You will need the order confirmation with the attached voucher and the unique order reference number to pick up the cards in one of the redemption centres. 

Q:
Can I bring my children for free on a Copenhagen Card?
A:

Yes, each adult carrying a Copenhagen Card ADULT can, free of charge, bring up to two children between the ages of 0-11. This includes both attractions and public transport.

However, please note that children between the ages of 3-11 must obtain a free Copenhagen Card KIDS (max. two per adult). Children between 12-15 must get a Copenhagen Card JUNIOR.

Order Copenhagen Card Now

Order your Copenhagen Card and choose between a digital card or a physical card that can be shipped or collected upon arrival

Buy now
N.B: SEE SPECIAL SPECIFICATIONS FOR THIS CARD
Valid until 31.12.2020
Public transportation is not included
Visit up to 5 attractions
Only selected attractions included
Choose between 45+ attractions
Digital 48 hours variant for both adults (16+) and children (10-15)
See included attractions
next
How long are you staying?
How many are you?
1 adult can bring up to 2 children under the age of 12 years for free – you need to reserve child card for all children between the age of 3-11 years old (free).
Total
0 EUR