After pre-ordering a card online, you will receive a voucher by e-mail. Take the voucher to one of the two locations mentioned below to collect your card. It’s as simple as that.
The collection point at Copenhagen Airport is unfortunately closed due to COVID-19. If you wish to use your Copenhagen Card to get free transportation from Copenhagen Airport to the city centre upon arrival we suggest that you purchase a digital card.
If you choose to have your Copenhagen Card delivered to you, you must allow enough time between placing the order and your planned departure to Copenhagen, as delivery can take up to 6 weeks.
Postage costs 8 euros and the card will be sent to your address together with a guidebook.
If you wish to buy upon arrival, we have plenty of physical sales points located in the Copenhagen region. If you have pre-ordered online and choose to pick up in Copenhagen, you can redeem the voucher at the above locations.
Please note that if you lose your card we can only offer free replacement cards for orders placed online on this site.
You can easily preorder online and choose to collect your card in Copenhagen at one of our two central pick-up points with a voucher.
You can also choose a digital card or have the physical card sent to your home address. Please be aware of a delivery fee. Check out Collect & Ship for more information.
Please write an email to email@example.com and we will resent your order confirmation.
- Copenhagen Visitor Service, Vesterbrogade 4b
- Tivoli Box Office, Vesterbrogade 3
Yes, you can. You will need the order confirmation email with the attached voucher and the unique order reference number to pick up the cards in one of the redemption centers.
Yes, you can free of charge bring up to two kids under the age of 10 per paying adult. That goes for attractions and public transport.
Children between the age of 10 to 15 years old must get a children Copenhagen Card.
Order Copenhagen Card Now
Order your Copenhagen Card and choose between a digital card or a physical card that can be shipped or collected upon arrival