Collect and Ship
Collect
After pre-ordering a card online, you will receive a voucher by e-mail. Take the voucher to any of the four locations mentioned below to collect your card. It’s as simple as that.
Copenhagen Airport Service Information (Terminal 3)
Terminal 3, Copenhagen Airport
2770Kastrup
Denmark
Copenhagen Visitor Service
Vesterbrogade 4B,
1620København V
Denmark
Tours and Tickets - Copenhagen Central Station
Copenhagen Central Station, Bernstoffsgade 16,
1577København
Denmark
Tivoli Box Office
Vesterbrogade 3,
1620Copenhagen
Denmark
Shipping
If you choose to have your Copenhagen Card delivered to you, you must allow enough time between placing the order and your planned departure to Copenhagen, as delivery can take up to 6 weeks. If you are arriving at Copenhagen Airport, we suggest that you collect your card in Copenhagen.
Postage costs 8 euros and the card will be sent to your address together with a guidebook.
Sales points
If you wish to buy upon arrival, we have plenty of physical sales points located in the Copenhagen region. If you have pre-ordered online and choose to pick up in Copenhagen, you can redeem the voucher at the above locations.
Please note that if you lose your card we can only offer free replacement cards for orders placed online on this site.
Any questions?
You can easily preorder online and choose to collect your card in Copenhagen with a voucher. You can e.g. collect your card in Copenhagen Airport and start using it right away to get to the city center.
You can also have the cards sent to your home address. Please be aware of a delivery fee.
Check out Collect & Ship for more information.
Please write an email to copenhagencard@woco.dk and we will resent your order confirmation.
- Copenhagen Airport Service information, Terminal 3 (arrival hall)
- Tours & Tickets, Copenhagen Central Station
- Copenhagen Visitor Service, Vesterbrogade 4b
- Tivoli Box Office, Vesterbrogade 3
Yes, you can. You will need the order confirmation email with the attached voucher and the unique order reference number to pick up the cards in one of the redemption centers.
Yes, you can free of charge bring up to two kids under the age of 10 per paying adult. That goes for attractions and public transport.
Order Copenhagen Card Now
Order your Copenhagen Card today and choose whether to have it shipped or to collect on arrival.
From June 8, 2020 many museums and attractions will have different opening hours than usual, due to covid-19 (Corona) virus. Please check with the specific attraction.